EXCHANGES & RETURNS

Shall you have to exchange or return your online purchase, you have 14 days (from your receive date) to exchange or return your item. Your refund will be credited back to your Credit card as merchandise credit, once your return has been received and met with our Refund/Return Policy. Return shipping and handling fees will be deducted from your merchandise credit. Original shipping fees are nonrefundable. Please noted that you will not be credited for original duties and tax paid to the destination’s authorities.

 

Important Information

•    Items must be returned in the same conditions we shipped, accompanied by the receipts and return form, with original tag and seal attached.
•    Light colour leather items are subject to be handles carefully, and darker materials (even they are not leather) can transfer to light colour leather. We could not accept return with colour transferred that happened by mishandling the merchandise.
•    Merchandise should be returned in their original, undamaged box and packing as they are considered part of the products.
•    FEDEX/DHL offer smooth and protected shipment and well insured during transit. However, you may return the goods by any secure transport of your choice.
•    The freight cost of return/exchange/refund and all other duties will be of customers’ responsibility.
•    We reserve the rights to refuse any return/refund/exchange that is not met with the above requirements. We are grateful with your kind understanding.

 

INTERNATIONAL

Shall you have to return your online purchase, you have 14 days (from your receive date) to exchange or return your item. Return shipping and handling fees will be deducted from your merchandise credit. Original shipping fees are nonrefundable. Please noted that you will not be credited for original duties and tax paid to the destination’s authorities. Please ship your exchange/return merchandise to the address below:

Please send the package to:
MBP Leather Industries Co., Ltd.
174 Moo 1 Praksa Road, Tumbon Praksa
Amphur Muang, Samutprakarn 10280 Thailand

 

REFUND

Your refund will be credited back to your as merchandise credit. Once your return has been received and met with our Refund/Return Policy, we will issue one time Shopping CODE directly to your membership account via your email. Your merchandise credit with be expired in 180 days from the date of issuing.

FAULTY GOODS

Goods are classified faulty if they are damaged upon mishandling delivery, workmanship or parts defects, goods that are damaged as a results of normal wear and tear are not considered to be faulty.

 

การเปลี่ยนและคืนสินค้า

 

การเปลี่ยนและคืนสินค้าสามารถทำภายใน 14 วันจากวันที่ได้รับสินค้า และสินค้าที่สามารถรับคืนหรือเปลี่ยนได้ต้องอยู่ในสภาพยังไม่ถูกใช้งาน พร้อมบรรจุภัณฑ์ครบถ้วนเหมือนสินค้าใหม่ การคืนเงินจะทำการคืนเงินผ่านบัญชีบัตรเครดิต ค่าส่งสินค้า และภาษีอากรต่างๆไม่สามารถเครดิตคืนได้

ขออนุญาตสงวนสิทธิ์ไม่รับเปลี่ยนหรือคืนสินค้าที่ไม่สามารถนำส่งคืนตามเงื่อนไขข้างต้น 

ลูกค้าที่อยู่ในประเทศไทยสามารถนำสินค้าที่สมบูรณ์พร้อมบรรจุภัณฑ์และใบเสร็จรับเงิน ส่งกลับมาที่ บริษัทฯ

 

ที่อยู่สำหรับส่งสินค้า


MBP Leather Industries Co., Ltd.
174 Moo 1 Praksa Road, Tumbon Praksa
Amphur Muang, Samutprakarn 10280 Thailand